[S184]

WAKTU & TEMPAT

20 Februari 2012

INVESTASI

Rp.2.750.000,-/peserta

INSTRUKTUR

Ir. Jonathan Sembiring MM

Practical experience and theory in the field of Productivity, Quality and HSE. Working more than 20 years in leading companies (MNC) from various industries such as Mining, Oil & Gas and Geothermal, Chemical, and Manufacturing, FMCG (Fast Moving and Consumer Good). The background of operational, technical, and managerial experiences across functions such as Production, Planning, Training and Development, Loss Control Management (SMK3L) and Productivity Improvement. Active participation in the program APO / NPO (Asian Productivity Organization / National Productivity Organization). Experience in the completion of projects increase productivity, such as Green Productivity (Six Sigma, Lean, 5S, TQM, HSE, and Energy Audit) at national and international levels. Certified Green Productivity (GP) Trainer (from APO_Tokyo), IRCA (International Register of Certificated Auditors) Lead Auditor OHSAS 18001/ISO 9001/ISO 14001/ISO 22000.

DESKRIPSI

A very tight business competition has made the Quality not only as one factor that is important, but also makes the keys of quality to involve in the competition. Many cases that have been demonstrated and proved the truth of the statement above. Total Quality Management (TQM) is an approach that makes quality management as a significant strategy, a way to actively involve all employees in continuously improving the quality of attainment (Continuous Improvement) and is fully focused on customer satisfaction (Customer Satisfaction).

TQM is an integrated approach by management to focus all functions and levels of the organization qualitys and continuous improvement. Up Until now TQM becomes very important to improve the company’s process capability to achieve competitive advantage. After this training participants are expected to be able to understand the concepts of TQM and implement it within the scope of work to meet the expectations of consumers in as an effort in order to improved its competitiveness.

With the implementation of TQM, the quality will be improved continuously, and always tailored to the needs and expectations of consumers. This will make TQM as an important part of achieving the company’s competitiveness.

Benefits :

· Participants are able to understand the definitions and concepts of TQM.

· Participants are able to understand the elements and benefits of TQM.

· Participants understand and get the better of the implementation strategy and can play an active role in the implementation of TQM.

· Able to give suggestions / solutions for continuous improvement in applying TQM in an organization.

· Able to communicate with the same language and work together to support the organization’s program in order to have a competitive edge and grow.

Outline :

· The Basic Concepts of TQM.

· The Key Elements of TQM.

· Planning Implementation of TQM in the organization

· Process Management in TQM.

· Useful Tool

· Implementing TQM.

· Interactive discussion

INFORMASI PENDAFTARAN

Ketik SMS dengan format :
DAFTAR<spasi>
JUDULTRAINING#TGLTRAINING#NAMA#PERUSAHAAN#JMLHPESERTA#EMAIL
-kirim ke 085286451074
Contoh :
DAFTAR TRAINING ISO#2Mei2011#ARIEF#Company#3#nama@email.com

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