SUPER SECRETARY

[S046-70-1106]

WAKTU

Rabu-Kamis, 22-23 Juni 2011

TEMPAT

Hotel Grand Flora Kemang, Jakarta Selatan

INVESTASI

Rp. 3.250.000,-/ Peserta
[sudah termasuk: training kit, makan siang, coffee break & sertifikat]

INSTRUKTUR

Carlina Patuwo ( Trainer & Pemerhati Sekretaris)

DESKRIPSI

Hari Pertama

THE ROLE OF THE SECRETARY
• Key functions of your role
• Self-assessment

COMMUNICATION FOR RESULTS
• Why are effective communication skills important?
• What is communication?
• The communication process
• Barriers to effective communication
• Skills for effective communication, persuasion and influence
• Listening – the key to communication success

LEADERSHIP AND OFFICE MANAGEMENT
• Your leadership style
• Factors that influence leadership in your organization and in your office
• Ways in which you can influence your team
• Leadership models – situational leadership, transformational leadership and

results- based leadership
• Why networking is critical to your success

Hari Kedua

EFFECTIVE PRESENTATION SKILLS
• Planning an effective presentation
• Writing a script or notes
• Practice and rehearsal
• Personal delivery skills
• Reviewing the presentation for maximum learning and effect

MANAGING WORK
• Time management/self-management
• Managing stress
• Goal setting
• Priority management
• Becoming a Quadrant II time manager
• Dealing with time wasters
• Maximize effectiveness by managing meetings
• Delegate for maximum effect

MANAGING CONFLICT
• What is conflict?
• Finding an appropriate conflict management style
• Mapping and defining conflict
• Appropriate assertiveness and empathy
• Dealing with anger in yourself and others
• Pathways to influence
• Appropriate negotiation techniques

INFORMASI PENDAFTARAN
– Silahkan isi form dibawah ini jika anda ingin mendaftar :

atau ketik SMS dengan format :

DAFTAR<spasi>
JUDULTRAINING#TGLTRAINING#NAMA#PERUSAHAAN#JMLHPESERTA#EMAIL

-kirim ke 085286451074

Contoh :

DAFTAR Ahli K3 Umum#2Mei2011#ARIEF#Company#3#nama@email.com

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