Communication For Secretary



Jakarta, 20-21 April 2011


(mentioned in confirmation letter)
– Hotel Grand Flora, Kemang-Jakarta Selatan
– Hotel Sofyan Betawi,
– Setiabudi Building II, Kuningan-Jakarta Selatan


Rp. 2.500.000,- (termasuk materi hand-out dan CD modul, 2x coffee break, makan siang dan sertifikat)


Professional dan Praktisi Trainer


A secretary works is not only keeping “a secret”. A secretary function is significant in making a Supervisor or Leader strategic tasks work smoothly and makes everybody happy. Why? A secretary is a window person for everybody at an office to communicate with the Executive whom the Secretary is in charge of. He or she will carry an important function on the success of an appointment, meeting, even a bigger even such as the company public expose.
Not only that, a Secretary is also a window person of the company to outside clients. Handling a telephone inquiry is as important as a public image building itself. A company image could be appraised through this telephone handling. At last a secretary job is often “unseen- but yet it is significant to contribute to the success of the work of an Executive.

Key Topics Covered
The training is designed to suit your needs and includes:
1. Communication in a secretary job
2. What is actually a communication?
3. Why there’s a communication blocking?
4. How to treat oral and written communication?
5. How to get to know your audience?
6. How to write an informative memo?
7. How to take care of difficult questions?
8. When is the best time to convey bad news, especially to your Boss?

Targeted Participants
– Secretary of companies,
– Administrative staff,
– And everybody interested in smoothing a communication process and contributing through communication

– Silahkan isi form dibawah ini jika anda ingin mendaftar :

atau ketik SMS dengan format :


-kirim ke 083872671518

Contoh :


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