Change & Conflict Management And Dealing With Difficult People – BANDUNG

[S093]

WAKTU
11 – 12 October 2012

TEMPAT
Hotel Golden Flower Bandung

INVESTASI

1. Rp 3.000.000/person (full fare) or
2. Rp 2.750.000/person (early bird, payment before 4 October 2010) or
3. Rp 2.500.000/person (if there are 3 persons or more from the same company)

FACILITIES FOR PARTICIPANTS :
1. Training Module
2. Training CD Contains Training Material
3. Certificate
4. Stationeries: NoteBook and Ballpoint
5. Jacket or Waistcoat or T-Shirt
6. Bag or Backpackers
7. Training Photo
8. Training Room with Full AC Facilities and multimedia
9. Once lunch and twice coffeebreak every day of training
10. Qualified instructor
11. Transportation for participants from hotel of participants to/from venue of training(if minimal number of participants from one company is 4 persons)

INSTRUKTUR

Ir. Iim Takwim, MM adalah Ketua Program Studi Teknik Industri pada STT Jabar serta dosen untuk mata kuliah-mata kuliah seperti Production System, Management Information System, Simulation System, Product Design System, Product Design of Facilities, Research of Operation, System of Performances Analysis, Feasibility Study of Industries, Inventory Control and Network Planning, Performance and Productivites of Management Industries. Begitu banyak pengalaman profesi beliau di berbagai bidang industri , antara lain :
– Production System & Procedures Plan of Manufacturing di PT. IPTN
– Technical Staff of Industrial Engineering Division di PT. IPTN (Sub-Contractors, Off-Load and Industrial Domestic Guidance
– Assisstant Manager of HRD of Textile Industry
– Manager of Production in Garments Industry di PT. Fit-U
– Production Manager and Junior Consultan of ISO 9001
Berbagai topic Training dan Scientific Work beliau, antara lain :
– Instructure Bar-chat and Line Balancing Job Establishment and Grading System
– Awareness and Introduction of ISO 9001 : 2000 (QMS)
– Junior of Management Representative ISO 9001 : 2000 of Production
– Iron Casting Technology at IRDMMI/MIDC and JICA-Jepang
– Management Strategi and Competency
– Total Quality Management
– Logistic and Supply Change Management (SCM)
– Integreted System of Industrial Management
– Cost Of Project and Tools Management
– Corporate Social Responsibility
– Six and Lean Sigma
– Competency Of Professional-SDM, serta banyak lagi lainnya.

Achmad Fadjar, SE, MM.Ak, sarjana dan master lulusan Universitas Padjadjaran adalah praktisi serta konsultan senior dalam bidang Akunting, Finance, Marketing dan HR Training & Development. Telah lebih dari sepuluh tahun beliau sebagai praktisi dan pengajar, telah banyak membantu para klien dalam membuka wawasan dan menyelesaikan tugas-tugas pekerjaan dengan effective dan effisien. Pengalaman sekian lama telah mengantar beliau dalam penguasaan berbagai topik ilmu antara lain Effective Presentation & Negotiation Skill, Interpersonal Skill and Communication Skill , Leadership & Team Development for Management Success , SDM Berbasis Kompetensi , Outsourcing Management, Tender & Contract System , Financial & Budgeting serta banyak lagi topik lainnya.
Beberapa klien/ user yang pernah mengunakan jasa beliau : PT. Timah Tbk. PT Arun LNG, PT. Batu Bara Bukit Kendi, PT. Petrosea Tbk. , PT. Chevron Pacific Ind., PT. Freeport Ind. PT. Banpu ( Infocomindo ), PT. Medco E&P, PT. Semen Gresik ( persero ) Tbk. Petrochina Int’l, PT. Vico Indonesia, Pertamina, Cnooc Ses Ltd., PT. British Petroleum, BP Migas, PT. Pupuk Kaltim, PT. Badak NGL, PT. Inco Ind. Tbk. PT. Nusa Halmahera, PT. Kaltim Pacific Amoniak, PT. Surveyor Ind. PT. Samindo Utama Kaltim, PT. Lekomaras, PT. Nusa Halmahera Mineral, PT. Pusri, PT. Kaltim Prima Coal ( KPC ), PLN, UTSG, HESS Indonesia Pangkah Ltd, PT. Aneka Tambang, PT. Adaro Indonesia, PT. Puncak Jaya Power, PT. Sandvick SMC, PT. Rekayasa Industri, PT. Kideco Jaya Agung, PT. RedPath Indonesia, PT. Kitadin Embalut, PT. Indominco, PT. Centra Indo Teknik, PT. Arutmin, PT RedPath Indonesia, PT. Bama Bumi Sentosa, PT. Santos, PT. Indomuro Kencana Straits, PT. Jasindo, PT. Krakatau Wajatama, PT. Citic Seram Energi, PT. Kaltim Prima Industri, PT. Connoco Phillips Indonesia, Total E & P Indonesie, PT Energi Sengkang, PT. Hexindo, PT. Turbaindo Coal Mining, PT Berau Coal, Poltek Bengkalis,PT. Bank Mandiri, PT. Angkasa Pura 2, Embassy of the Kingdom of Netherlands, PT. Inspindo Mulia, Pertamina Hulu Energi ONWJ Ltd., UNDP, dll.

DESKRIPSI

TRAINING OBJECTIVE :
1. Understand conflict and how to manage conflict, change & handling difficult people
2. Successfully resolving conflicts
3. Be more assertive in dealing with others in most situations
4. More understand on human feeling, thinking and behaviour

TRAINING MATERIAL OUTLINE :
1. Conflict
2. Managing Conflict
3. Knowing yourself before knowing others
4. Knowing characteristics of difficult people
5. Developing your emotional intelligence
6. Positive Mental Attitudes
7. Handling objections
8. Balance of power ( physical, mental and verbal )
9. Communication
a. Empathy Communications
b. Effective Communication
c. How to manage a good message
d. Effective Communication
e. How to manage a good message
f. Listening not hearing
g. Becoming interactive listener
h. Becoming message centred vs speaker centred
10. Negotiation Skill
11. Four Basic Climates that can exist during a dealing
12. Negotiation Planning Power
13. The Role of Supervisor : Today & Future
14. Discussion & Conclusion
15. Closing

WHO SHOULD ATTEND?
All Staff, Supervisor, or Manager who want to improve their qualification, working ability and personal power.

INFORMASI PENDAFTARAN
ISIKAN FORM BERIKUT :

atau

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JUDULTRAINING#TGLTRAINING#NAMA#PERUSAHAAN#JMLHPESERTA#EMAIL#TELP.KANTOR
-kirim ke 085286451074

Contoh :
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